Coronavirus and Your Phone Contract

There’s a lot going on at the moment and you don’t want to worry about your phone contract so, here’s an update about coronavirus and your phone contract. Everyone is doing as much as they can at the moment and every bit counts. Each network has taken a look at how they can help the UK by making the smallest changes resulting in easier days.

What are networks doing?

EE, Three and Vodafone are all following very similar lines with how they’re helping their customers during these hard times. Anyone on these networks will be able to get on to the NHS UK website without using any of your data. This includes customers in Scotland, Wales and Northern Ireland, you will be able to access the NHS website relevant to you.

For anyone who has run out of data already, you will still be able to access the NHS websites. Whether you’re on a SIM only plan or a pay monthly phone contract, you will be able to make use of this. This deal stands for as long as we are dealing with this terrible crisis in the UK.

How does this help me?

This helps all customers as you will be able to keep informed with all updates no matter your situation. Not everyone has access to a radio or data to listen to news updates but this way, you’ll be able to keep in contact with the front line.

From the NHS websites you can find conditions, symptoms and treatments for all illnesses, not just COVID-19. For those worried about the spreading virus, you will be able to find symptoms and the latest advice on how to deal with it. You will also be able to find details regarding travelling advice.

What are Fonehouse doing?

Our team are working as hard as they can to make sure orders are processed and dispatched within the correct time frames. Currently, we are not changing any of our systems as we do not feel this is necessary as of now. For further updates as to Fonehouse operating at this time, please keep an eye here.

Our phones lines are currently still open following regular trading hours on 0333 900 1133. If you have any questions regarding coronavirus and your phone contract, feel free to give us a call and our UK based call centre will be happy to lend a hand.